Ayzoh! Ethiopia Tours / Ayzoh APS is committed to minimizing its environmental impact. This code aims to apply the principles defined in our sustainability policy, guiding us towards more sustainable solutions, both in office practices and in agreements with partners.
SELECTION OF COMMERCIAL PARTNERS
The selection of goods and services is carried out responsibly, aiming to minimize harmful impacts on society, culture, and the environment. We require the same level of commitment from our suppliers.
Ayzoh! Ethiopia Tours / Ayzoh APS prefers partners who share our commitment to sustainability. Therefore, we prioritize partners who have formally integrated sustainability into their strategies or who clearly apply sustainability policies.
Ayzoh! Ethiopia Tours / Ayzoh APS prefers local suppliers and service providers who use local and seasonal products, benefiting local communities by hiring locally and promoting fairness by offering equitable working conditions.
Whenever possible, Ayzoh! Ethiopia Tours / Ayzoh APS selects partners with internationally recognized certifications (such as GSTC) or other certifications like B Corp or ISO.
Ayzoh! Ethiopia Tours / Ayzoh APS provides greater visibility to partners actively involved in sustainable practices.
RESPONSIBLE PRACTICES
Ayzoh! Ethiopia Tours / Ayzoh APS adheres to and respects United Nations and European Union sanctions regarding tourist destinations.
Ayzoh! Ethiopia Tours / Ayzoh APS expects suppliers to adopt the following responsible practices:
- Comply with local, regional, national, and international legislation.
- Respect human rights, including the rights of workers, children, and women. Special preventative measures must ensure children are protected from sexual exploitation and all forms of abuse (physical, sexual, emotional).
- Apply fair working conditions:
- Pay at least the legal minimum wage according to local legislation.
- Avoid illegal wage deductions.
- Respect legal requirements on working hours and industry standards.
- Provide overtime pay or additional leave as required.
- Provide paid vacation.
- Not employ children under 14 years of age.
- Ensure employment contracts are written and signed by both employer and employee.
- Guarantee employees the right to vacation and sick leave without penalties.
- Guarantee parental leave and prenatal rights.
- Prohibit all forms of forced labor.
- Ensure workers are hired voluntarily and can freely terminate contracts without penalties.
- Prohibit discrimination based on gender, age, religion, ethnicity, social origin, disability, nationality, union membership, political affiliation, sexual orientation, or other personal characteristics.
- Recognize freedom of association.
- Prohibit working conditions violating basic human rights, including physical abuse, punishments, threats, sexual assault, or other forms of intimidation.
- Allow employees representation in discussions with management.
- Implement effective grievance mechanisms for workers.
- Apply anti-corruption, anti-bribery, anti-extortion, and anti-discrimination policies.
- Protect children from exploitation, especially sexual exploitation in tourism.
- Protect the environment and natural resources.
- Act in the interests of local communities.
- Safeguard the interests of Ayzoh! Ethiopia Tours / Ayzoh APS.
CONTRACT TERMINATION
Aligned with our zero-tolerance policy, Ayzoh! Ethiopia Tours / Ayzoh APS will immediately terminate agreements with partners violating our Code of Ethics and Conduct, especially regarding acts of corruption, discrimination, and human rights violations.
PROMOTING SUSTAINABILITY
Ayzoh! Ethiopia Tours / Ayzoh APS actively collaborates with suppliers to enhance their sustainability performance. We encourage suppliers to integrate sustainability topics into continuous training, providing support where possible.
Ayzoh! Ethiopia Tours / Ayzoh APS offers learning opportunities in sustainability management, including access to the Travelife e-learning platform and reporting system.
CONTINUOUS COMMUNICATION
Ayzoh! Ethiopia Tours / Ayzoh APS maintains open communication channels with suppliers and partners, encouraging stakeholder feedback, especially on sustainability topics.
LOCAL OPERATORS / RECEPTIVE PARTNERS
Ayzoh! Ethiopia Tours / Ayzoh APS contracts only partners/suppliers adhering to our Code of Ethics and Conduct.
Ayzoh! Ethiopia Tours / Ayzoh APS promotes sustainable packages from partners committed to sustainability strategies.
Ayzoh! Ethiopia Tours / Ayzoh APS highlights products from partners with recognized sustainability certifications.
Ayzoh! Ethiopia Tours / Ayzoh APS expects partners to act in the best interests of the environment, surrounding communities, and our clients when creating and managing packages.
TRANSPORTATION
When selecting transportation means for clients or company use, Ayzoh! Ethiopia Tours / Ayzoh APS prioritizes more sustainable, safer, and environmentally superior options, considering distance, price, route, and comfort. Drivers must adhere to sustainable driving practices:
- Respect speed limits and use low gears to reduce CO2 emissions.
- Use the engine consciously.
- Check routes to avoid traffic jams and getting lost.
- Drive defensively and smoothly, avoiding sudden stops.
- Turn off the engine during prolonged stops.
- Remove unused accessories when not required.
- Check tire pressure before departure.
- Use heating or air conditioning only when necessary.
Ayzoh! Ethiopia Tours / Ayzoh APS has guidelines to reduce greenhouse gas emissions and select sustainable transport options, intending to measure and offset unavoidable emissions.
ACCOMMODATION
Ayzoh! Ethiopia Tours / Ayzoh APS contracts only accommodations adhering to our Code of Ethics and Conduct. We prioritize partners respecting local areas, highlighting local architecture, customs, and traditions, and holding recognized sustainability certifications.
TERMS AND CONDITIONS
Suppliers must:
- Adhere to fair business practices, including transparency and compliance with national laws.
- Respect human rights and social-economic equity, establishing fair working conditions and equal opportunities.
- Ensure their activities do not negatively impact community access to essential services like land, water, energy, healthcare, and public spaces.
- Protect children’s rights, observing specific conditions for minor workers and reporting any suspected child exploitation to authorities.
- Promote local products and traditions, respecting cultural heritage and prohibiting the sale of illegal historical or archaeological items.
- Minimize environmental impacts, manage waste responsibly, and ensure animal welfare according to international standards.
MONITORING
Suppliers must collaborate in applying sustainability conditions, allow on-site inspections, and provide periodic updates via questionnaires. They must also prevent corruption, bribery, and child exploitation.
ACTIVITIES AND EXCURSIONS
Ayzoh! Ethiopia Tours / Ayzoh APS only works with suppliers adhering to our Code of Ethics and Conduct, prioritizing excursions respecting human life, wildlife, the environment, and local communities. Operators should minimize plastic use, efficiently manage waste, and protect biodiversity and animal welfare.
LOCAL GUIDES AND REPRESENTATIVES
Guides and representatives must have formal contracts specifying fair conditions and salaries, hold necessary licenses, and be adequately trained in sustainability, local knowledge, and safety procedures.
CLIENT COMMUNICATION
Clients should be informed about sustainable practices, environmental impact minimization, cultural norms, and health and safety risks before, during, and after tours, promoting responsible behavior.
DESTINATIONS
Ayzoh! Ethiopia Tours / Ayzoh APS prefers sustainable, accessible destinations committed to sustainability. We promote local economic benefits, hiring locally, responsible purchasing, and collaboration with local stakeholders. We also contribute to environmental protection and educate clients about responsible tourism.
REPORTING
Ayzoh! Ethiopia Tours / Ayzoh APS requests partners provide regular sustainability updates and inform us upon achieving relevant certifications through designated questionnaires.
